Training – Understanding and Engaging 21st Century Volunteers

Rob JacksonThis training is extremely relevant to those who recruit and manage volunteers.

The face of volunteering has changed and international guest speaker Rob Jackson will look at some of the key ways in which society is changing and how these changes affect volunteerism.

Rob will also discuss what managers of volunteers can do to update their practices to accommodate these changes, further enhancing their engagement and retention of 21st century volunteers.

DATE: Friday 29th August 2014

TIME: 9:30am – 1pm

VENUE: Bunbury Library, Activity Room (1 Parkfield Street, Bunbury)

COST: FREE for Volunteer South West members and $44 for non-members

RSVP: by Thursday 21st August

Shamara Williams – or phone 9791 3214.


Rob Jackson has worked in the volunteering movement for nearly 20 years, during which time he has led and managed volunteers and volunteer programmes in education, advice, fundraising and children’s services settings at local, regional and national levels.

Rob worked for Volunteering England for six years, mostly as Director of Development and Innovation where he successfully generated over £1million of income, led a merger with Student Volunteering England and oversaw the delivery of a number of strategic development projects in the volunteering field.

In 2011 Rob established Rob Jackson Consulting Ltd and now provides consultancy, public speaking and training services on a range of topics, with strategic volunteer engagement remaining at the core of his work.

Rob works with clients large and small in the UK, Europe and North America as well as providing support to the UK arm of volunteer management software company, Volunteer Squared.

Rob is an active volunteer  who continues to write extensively for the field. He co-authored the 2012 publication The Complete Volunteer Management Handbook, has his own blog and writes a monthly “Voice Of Volunteering” column for Third Sector Magazine online.