Your Responsibilities as a Volunteer:

• To be punctual and respectful of others.
• To undertake any training you might need to carry out your volunteer tasks safely.
• Contact the agency if you are unable to attend a designated shift.
• Observe safety requirements.
• To be loyal to the agency.
• Respect and maintain privacy and confidentiality.
• Work your agreed hours/days.
• To accept directions given.
• To speak up regarding important issues or concerns.
• To comply with the legal and organisational requirements of your volunteer position.

Volunteers have the RIGHT to:

• Worthwhile and stimulating activities, using any special skills they may have.
• Choice regarding the activities they participate in – to be able to say NO if they are uncomfortable with the task assigned.
• Be provided with orientation that will help them understand the agency and type of work they will do.
• Receive adequate training, support and supervision to enable them to do their job effectively
• Be given feedback.
• Be recognized for their contribution.
• Be protected by adequate insurance.
• Work in healthy and safe environment.
• Have authorized out-of-pocket expenses reimbursed.

Definitions and principals of Volunteering:

• Volunteering benefits the community and the volunteer.
• Volunteering is unpaid work.
• Volunteering is always a matter of choice.
• Volunteering is a legitimate way in which citizens can participate in the activities of their community.
• Volunteering is a vehicle for individuals or groups to address human, environmental or social needs.
• Volunteering is an activity performed in the not-for-profit sector ONLY.
• Volunteering promotes human rights and equality.