- To interview/screen and check all applicants as per organisational policies and procedures.
- To say NO to the volunteer if they are not suitable for the position.
- Select the best volunteer for the job.
- Expect volunteers to adhere to their Job Descriptions.
- Offer volunteers training and support in their roles.
- Ask that the volunteer is loyal to their organisation.
- Encourage clear and open communications from the volunteer.
- Negotiate work assignments with their volunteers.
- Evaluate volunteers on a regular basis.
- Agencies, as well as volunteers, also have rights and responsibilities.
CODE OF PRACTICE FOR VOLUNTEER AGENCIES
To promote excellence in service and maximise the quality of volunteers’ experience, an agency will:
- Empower volunteers to meet their own and agency needs.
- Offer volunteers work opportunities appropriate to their skills, experience and aspirations.
- Provide volunteers with clear duty statements and orientation to their work and the agency.
- Offer training and support for volunteers to achieve goals.
- Implement procedures to ensure volunteer safety and well-being.
- Offer reimbursement or other compensation to cover out-of-pocket expenses.
- Recognise volunteers as valued team members, with opportunities to participate in relevant agency decisions.
- Provide mechanisms to acknowledge the value of contributions made by volunteers.
This CODE OF PRACTICE was developed by E Kingsley and B Tomlins for the South East Community Development Council, in conjunction with the Volunteer Centre of WA and the Lotteries Commission of WA 1992.